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uCMDB to SM Push "Undefined error code. Code number:1000"

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  • uCMDB to SM Push "Undefined error code. Code number:1000"

    This error occurs when trying to push records from uCMDB to SM.

  • #2
    Error description:
    Error is caused by push attempting to delete CIs/relationships that don't exist in SM. (For me they were all relationships)

    Solution:
    • Select Integration Job
    • Select Edit
    • For the failing Query, untick the 'Allow Deletion' flag
    • Close the integration Window and save the Integration Point
    • Run the Integration job. Those same errors should no longer occur
    • If you still require CIs/Relationships to be deleted with the push
      • Reopen the Integration
      • For the Query modified previously, tick the 'Allow Deletion' flag
      • Close the integration Window and save the Integration Point

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