Important message for new users.
Due to increased number of spammers registering and infesting my forum with spam I have decided that ALL new users must be approved by me. So when you register you cannot post until I have verified your account.
NOTE: New requirement. You must provide a reason for wanting to join the forum. If no valid reason or reason is not written in english I will not approve your account.
NOTE! If you are using a challenge/response system on your email that require action from sender then you will NEVER receive the required activation emails from the forum unless YOU yourself add the forums administration email address to you whitelist. I will NOT do the action for you.
Check it out. Click on the image.
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vBulletin 4.0 Publishing Suite with CMS
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New book by Mike Sanders: Service Manager 9 Tailoring Techniques
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Templates in Problem Management
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Created by:
Jacob.Heubner
Templates in Problem Management
Someone asked this question in the forums, and I thought this was a good topic to cover. SM has good potential to use Templates, and theoretically has the ability to use that in any module - including completely customized ones. But ironically enough, while some of the groundwork is there to enable Templates on the Problem Management module, it's like HP stopped part way through development and never finished it. So, this sounded like a good place to go through how to enable Templates for Problem... -
Created by:
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Kill User Sessions without being SysAdmin
I've seen a question like this float around this forum and that other forum (http://forums13.itrc.hp.com/service/...categoryId=695) and it seemed like something that should be possible, and should be included OOB, but for some reason, was never done. Let's say you have a user call your Helpdesk group, because they've somehow managed to lock themselves out of Service Manager, and the helpdesk needs to kill that user's session. You don't want to give the Helpdesk access to t... -
SQL - How to find columns that have not been used
Have you ever been asked to add a new column to a table and wondered if there is a column already there that is not being used? I have come across this a few times and not been able to find anything that answers my question. So i have written some T-SQL code that looks over your table and asks if any column contains only NULL values. This will help to decide whether you can use an existing column, instead of expanding your schema. Note: Of course, you should always test using an existin...
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